bs77 Privacy Policy
At bs77, your privacy is not an afterthought — it is a core part of how we build and operate our platform. This Privacy Policy explains exactly what personal data we collect from players in Bangladesh, why we collect it, how it is used and protected, and what rights you have over your own information.
How bs77 Handles Your Data
The following cards summarise the six core principles that guide every data processing decision bs77 makes. Full details for each principle are set out in the legal document sections below.
Data We Collect
bs77 collects only the personal data that is strictly necessary to operate your account and comply with legal obligations. This includes identity and contact details provided at registration, financial transaction records, and device and session data generated during platform use.
Purpose Limitation
Every piece of data collected by bs77 is tied to a specific, documented purpose — account management, payment processing, fraud prevention, responsible gaming compliance, or customer support. We do not repurpose your data for unrelated activities without your explicit consent.
Data Sharing
bs77 shares your personal data only with trusted third-party service providers who are contractually bound to process it securely and only for the purposes we specify. We never sell your data to advertisers, data brokers, or any other commercial third party.
Security Measures
All data transmitted between your device and bs77 is protected by TLS/SSL encryption. Stored personal data is secured using appropriate technical and organisational measures, including access controls, audit logging, and regular security assessments of our systems and third-party integrations.
Data Retention
bs77 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable anti-money laundering and financial record-keeping obligations. When retention periods expire, data is securely deleted or anonymised.
Your Rights
As a bs77 account holder, you have the right to access a copy of your personal data, request corrections to inaccurate records, ask for deletion of data we are no longer required to retain, and withdraw consent for optional processing activities such as marketing communications.
Privacy Policy — Full Text
- 1. Introduction
- 2. Data Controller
- 3. Data We Collect
- 4. How We Collect Data
- 5. Legal Basis for Processing
- 6. How We Use Your Data
- 7. Cookies & Tracking
- 8. Data Sharing
- 9. International Transfers
- 10. Data Retention
- 11. Your Rights
- 12. Security
- 13. Children's Privacy
- 14. Third-Party Links
- 15. Policy Updates
- 16. Contact Us
Introduction
This Privacy Policy ("Policy") describes how bs77 ("bs77", "we", "us", "our") collects, uses, stores, shares, and protects the personal data of individuals ("you", "your", "Player", "User") who access or use the bs77 online casino and sports betting platform at https://bs77.io, including all related services, account features, payment facilities, and customer support channels.
bs77 is committed to handling your personal data responsibly, transparently, and in compliance with applicable data protection principles. We believe that every player deserves to understand what data is being collected about them, why it is being collected, and what choices they have in relation to that data.
Acceptance: By registering an account with bs77 or continuing to use the bs77 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree to this Policy, you must not use the bs77 platform.
This Policy should be read alongside the bs77 Terms & Conditions and our Responsible Gaming Policy, both of which are available on this website and are incorporated into this Policy by reference. In the event of any conflict between this Policy and any other document, this Policy shall prevail with respect to data privacy matters.
Data Controller
bs77 acts as the data controller in respect of the personal data collected and processed through the bs77 platform. As data controller, bs77 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently.
All data protection enquiries, subject access requests, and data deletion requests should be directed to the bs77 data protection contact at:
- Email:
- Response Time: Within 30 calendar days of receipt of a valid written request
- Support Hours: 24/7, Bangladesh Standard Time (UTC+6)
bs77 processes personal data in connection with the operation of its online casino and sports betting platform, which is directed at adult players in Bangladesh. All personal data processed by bs77 relates to individuals who have registered an account or otherwise interacted with the bs77 platform.
Data We Collect
bs77 collects the following categories of personal data in connection with account registration, platform use, and regulatory compliance obligations:
Identity & Contact Data
- Full legal name as provided at registration
- Date of birth (used to verify that you are aged 21 or above)
- Registered mobile phone number (Bangladesh-based)
- Email address (if provided)
- Residential address (provided during KYC verification)
- Government-issued identity document details (National ID, passport, or driving licence number)
Financial & Payment Data
- Mobile financial service account details (bKash, Nagad, Rocket, or Upay account numbers linked to your bs77 account)
- Bank account details where bank transfer is used
- Transaction records: deposit amounts, dates, and reference numbers
- Withdrawal requests, amounts, and processing records
- Account balance history and bonus award/forfeiture records
Gaming & Behavioural Data
- Game history, bet placement records, wager amounts, and outcomes
- Session duration, login timestamps, and activity frequency
- Responsible gaming tool usage (deposit limits set, cooling-off activations, self-exclusion requests)
- Bonus and promotion participation history
Technical & Device Data
- IP address and approximate geolocation (country/city level)
- Device type, operating system, and browser or app version
- Cookie identifiers and session tokens
- Referral source data (how you arrived at bs77)
Communications Data
- Customer support messages, complaint records, and live chat transcripts
- Responses to surveys or feedback requests (where you choose to participate)
- Email and push notification engagement records (where applicable)
Data Minimisation: bs77 applies a strict data minimisation principle. We collect only what is necessary for the purposes described in this Policy. We do not collect sensitive personal data categories (such as biometric data, racial or ethnic origin, or health data) except where explicitly required by applicable law or regulation.
How We Collect Data
bs77 collects your personal data through the following channels:
Directly From You
The majority of data bs77 holds about you is provided directly by you during the account registration process, during KYC verification, when you make a deposit or withdrawal, when you contact our support team, or when you voluntarily participate in promotions, surveys, or feedback activities.
Automatically During Platform Use
When you access and use the bs77 platform, technical and behavioural data is collected automatically by our systems. This includes log files generated by our servers, cookie-based identifiers set in your browser, and device fingerprinting data used for fraud prevention and account security purposes.
From Payment Service Providers
When you initiate a deposit or withdrawal via bKash, Nagad, Rocket, Upay, or a partner bank, we receive transaction confirmation data from those providers. This is limited to the information necessary to verify that the transaction was completed successfully and to reconcile your account balance.
From Anti-Fraud and Verification Services
bs77 may use third-party identity verification and anti-fraud services to validate the information you provide at registration and during KYC checks. These services may cross-reference your details against publicly available records or fraud databases. Any data received from such services is used solely for verification and fraud prevention purposes.
Legal Basis for Processing
bs77 processes your personal data on one or more of the following legal bases, depending on the specific processing activity involved:
| Legal Basis | Processing Activities Covered |
|---|---|
| Contractual Necessity | Account registration and management, processing deposits and withdrawals, settling bets and game outcomes, providing customer support |
| Legal Obligation | Identity and age verification (KYC), anti-money laundering checks, financial transaction record-keeping, responsible gaming compliance |
| Legitimate Interests | Fraud detection and prevention, platform security monitoring, improving platform performance, internal analytics and reporting |
| Consent | Marketing communications (promotional emails, push notifications), optional personalisation features, non-essential cookies and tracking technologies |
Where bs77 processes your data on the basis of your consent, you have the right to withdraw that consent at any time by contacting [email protected]. Withdrawal of consent does not affect the lawfulness of any processing carried out prior to withdrawal.
How We Use Your Data
bs77 uses the personal data it collects for the following specific purposes:
- Account Creation and Management: To register your account, verify your identity and age, maintain your account records, and enable you to log in and access all platform features.
- Payment Processing: To process your deposit and withdrawal requests via bKash, Nagad, Rocket, Upay, and partner banks, and to maintain accurate financial records of all transactions.
- Gaming Services: To deliver casino games, sports betting markets, and other entertainment features; to record game outcomes and settle wagers; and to administer bonuses and promotional offers.
- Identity and Age Verification (KYC): To comply with our obligation to verify that all account holders are natural persons aged 21 or above resident in Bangladesh, and to prevent the use of false identities on the platform.
- Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, money laundering, bonus abuse, and unauthorised account access; to maintain audit logs for security review purposes.
- Responsible Gaming: To monitor account activity for indicators of problem gambling behaviour; to administer deposit limits, session limits, cooling-off periods, and self-exclusion requests; and to fulfil our duty of care obligations to players.
- Customer Support: To respond to your enquiries, resolve disputes, and provide technical assistance through our 24/7 support team.
- Platform Improvement: To analyse aggregated and anonymised usage data in order to improve the performance, reliability, and features of the bs77 platform.
- Marketing Communications (with consent): To send you promotional offers, bonus notifications, and platform updates where you have consented to receive such communications. You may withdraw consent at any time.
- Legal and Regulatory Compliance: To comply with applicable laws, respond to lawful requests from regulatory or law enforcement authorities, and defend or prosecute legal claims.
No Automated Decision-Making: bs77 does not make any decisions that have a significant legal or similarly significant effect on you solely through automated processing without human review. Any account suspension or restriction decision is subject to human review upon request.
Cookies & Tracking Technologies
bs77 uses cookies and similar tracking technologies on the platform to support essential site functionality, security, and — where you have consented — analytics and personalisation. The main categories of cookies used by bs77 are as follows:
Essential Cookies
These cookies are strictly necessary for the bs77 platform to function. They enable core features such as session authentication, account security (including OTP validation), fraud prevention, and load balancing. These cookies cannot be disabled without preventing you from using the platform.
Functional Cookies
Functional cookies remember your preferences — such as your preferred language, game lobby layout, or responsible gaming settings — so that you do not need to reconfigure them every time you log in. These cookies improve your experience without being used for tracking purposes.
Analytics Cookies (with consent)
Where you have provided consent, bs77 uses analytics cookies to collect aggregated, anonymised data about how players navigate and interact with the platform. This information helps us identify performance issues, improve game discovery, and optimise the overall player experience. Individual player data is not retained in this process.
Managing Cookies
You can control non-essential cookies through your browser settings. Most modern browsers allow you to block or delete cookies; however, disabling essential cookies will prevent you from logging in or using the platform. Please refer to your browser's help documentation for instructions on managing cookie preferences.
Data Sharing
bs77 does not sell, rent, or trade your personal data to any third party for commercial purposes. We share your data only with the following categories of recipients, and only to the extent necessary for each specified purpose:
Payment Service Providers
Transaction data is shared with bKash, Nagad, Rocket, Upay, and partner banks solely to process your deposit and withdrawal requests. These providers operate under their own privacy policies and data security frameworks and are contractually required to handle your data securely.
Identity Verification and KYC Providers
bs77 may engage third-party KYC and identity verification services to validate identity documents and confirm that account holders meet eligibility requirements. These providers process only the identity data necessary to complete the verification check and are bound by strict confidentiality and data security obligations.
Anti-Fraud and Security Services
To protect the platform and its players from fraudulent activity, bs77 may share limited technical data (such as IP addresses, device identifiers, and transaction patterns) with specialist anti-fraud service providers. These providers use this data solely for the purposes of fraud detection and prevention.
Game and Platform Technology Providers
Casino game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive game session data necessary to deliver and log game outcomes. These providers operate certified and audited gaming systems and handle data in accordance with their own compliance frameworks.
Legal and Regulatory Authorities
bs77 may disclose personal data to law enforcement agencies, financial intelligence units, or other regulatory authorities where we are legally required to do so, or where disclosure is necessary to protect the rights, property, or safety of bs77, our players, or third parties.
Data Processing Agreements: All third-party service providers who process personal data on behalf of bs77 are required to enter into data processing agreements that impose obligations equivalent to those under this Policy, including appropriate technical and organisational security measures.
International Data Transfers
Some of bs77's technology and service providers may be located outside of Bangladesh, which means that your personal data may be transferred to, stored in, or processed in countries outside of Bangladesh. When such transfers occur, bs77 takes the following steps to ensure that your data remains protected:
- We transfer personal data only to recipients in countries that provide an adequate level of data protection, or under contractual arrangements that impose equivalent data protection obligations.
- All international data processing arrangements with third-party providers are governed by contractual clauses that require the recipient to protect your data to a standard consistent with the principles set out in this Policy.
- Where technically feasible, personal data is processed within systems that are accessible to Bangladesh-based operations teams to facilitate prompt responses to data subject requests.
By using the bs77 platform and providing your personal data, you acknowledge that your data may be transferred internationally as described above, subject always to the protections outlined in this section.
Data Retention
bs77 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal or regulatory obligations. The following general retention principles apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration and identity data | Duration of account + 5 years after closure | Legal obligation (AML compliance) |
| Financial transaction records | 7 years from transaction date | Legal obligation (financial record-keeping) |
| KYC verification documents | Duration of account + 5 years after closure | Legal obligation (AML compliance) |
| Gaming history and bet records | Duration of account + 2 years after closure | Contractual and legitimate interests |
| Customer support communications | 3 years from date of interaction | Legitimate interests (dispute resolution) |
| Marketing consent records | Until consent is withdrawn + 1 year | Legal obligation (consent evidence) |
| Technical and device data (logs) | Up to 12 months on a rolling basis | Legitimate interests (security monitoring) |
When the applicable retention period expires, bs77 will either securely delete your personal data or anonymise it so that it can no longer be attributed to you as an individual. Anonymised data may be retained indefinitely for statistical and analytical purposes.
Your Rights
As a data subject whose personal data is processed by bs77, you have the following rights in relation to your personal data. To exercise any of these rights, please contact us at [email protected] with a clear description of your request:
bs77 will respond to all valid data subject requests within 30 calendar days of receipt. In complex cases, this period may be extended by a further 30 days, in which case we will notify you of the extension and the reason for it. We may need to verify your identity before processing your request to ensure that personal data is not disclosed to an unauthorised person.
No Fees: bs77 does not charge a fee to exercise any of your data subject rights under normal circumstances. If a request is manifestly unfounded, excessive, or repetitive, we reserve the right to charge a reasonable administrative fee or decline to act on the request, with written explanation.
Security
bs77 takes the security of your personal data seriously and has implemented a range of technical and organisational measures designed to protect your data against unauthorised access, accidental loss, destruction, or disclosure. Key security measures include:
- TLS/SSL Encryption: All data transmitted between your device and the bs77 platform is encrypted in transit using industry-standard TLS/SSL protocols, preventing interception by third parties.
- Access Controls: Access to personal data within bs77's systems is restricted to authorised personnel on a need-to-know basis. All staff with access to personal data are subject to confidentiality obligations and receive regular data protection training.
- Secure Data Storage: Personal data is stored on secure servers with appropriate physical and logical access controls, firewall protections, and intrusion detection systems.
- Account Security Features: bs77 provides account security features including strong password requirements and one-time password (OTP) verification to protect your account from unauthorised access.
- Regular Security Reviews: Our platform and associated systems are subject to periodic security assessments and vulnerability testing to identify and remediate potential weaknesses before they can be exploited.
- Incident Response: bs77 maintains an internal incident response procedure to detect, contain, and respond to personal data breaches in a timely manner. In the event of a breach that is likely to result in a risk to your rights and freedoms, we will notify affected players promptly.
While bs77 implements robust security measures, no digital platform can guarantee absolute security. You are responsible for keeping your account credentials (username and password) confidential and for notifying bs77 immediately at [email protected] if you suspect any unauthorised access to your account.
Children's Privacy
The bs77 platform is strictly intended for adults aged 21 years and above. bs77 does not knowingly collect, process, or retain personal data from any person under the age of 21. The collection of date of birth at registration is a mandatory step specifically to verify that all account holders meet the minimum age requirement.
If bs77 becomes aware or has reasonable grounds to believe that personal data has been collected from a person under the age of 21, we will take immediate steps to suspend the relevant account, delete the data collected, and refund any deposited funds in accordance with our Responsible Gaming Policy and applicable regulations.
If you are a parent or guardian and believe that a minor in your care has registered an account or provided personal data to bs77 without authorisation, please contact us immediately at [email protected] so that we can investigate and take appropriate action without delay.
Third-Party Links
The bs77 platform may contain references or links to third-party websites, applications, or services — including but not limited to mobile financial service provider portals (bKash, Nagad, Rocket) and game provider platforms (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi). This Privacy Policy applies only to the bs77 platform and does not extend to any third-party websites or services.
bs77 has no control over the content, privacy practices, or data handling procedures of third-party websites and services. We strongly recommend that you read the privacy policy of any third-party site or service you access in connection with your use of the bs77 platform, as their data practices may differ significantly from ours.
The inclusion of any third-party reference on the bs77 platform does not constitute an endorsement of that third party's privacy or security practices.
Policy Updates
bs77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory guidance, our data processing practices, or the features and services offered on the platform. When we make material changes to this Policy, we will notify registered account holders by posting a prominent notice on the bs77 platform and updating the "Last Updated" date at the top of this document.
Where a change to this Policy materially affects how we process your personal data in a way that requires your consent, we will seek that consent before the change takes effect. For changes that do not require consent — such as clarifications to existing practices or changes required by law — we will provide at least 14 days' advance notice where practicable.
Your continued use of the bs77 platform following the publication of an updated Privacy Policy constitutes your acknowledgement of the changes. If you do not agree with any material amendment to this Policy, you have the right to close your account and request deletion of your personal data by contacting [email protected].
We encourage you to review this Privacy Policy periodically to stay informed about how bs77 collects, uses, and protects your personal data. The date at the top of this document indicates when the Policy was most recently revised.
Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or the way in which bs77 processes your personal data, please contact our data protection team using the details below. We are committed to resolving all privacy-related queries fairly and promptly.
- Email: (plain text — not a clickable link)
- Support Hours: 24 hours a day, 7 days a week, Bangladesh Standard Time (UTC+6)
- Response Time: Data subject requests responded to within 30 calendar days
- Service Area: Serving players across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, and Mymensingh
bs77 aims to resolve all data privacy concerns directly and transparently. If you feel that your concern has not been adequately addressed after contacting us, you may have the right to escalate your complaint to a relevant data protection supervisory authority in your jurisdiction.
Your Privacy is Protected — Now Explore bs77
Now that you understand how bs77 handles your data, explore our full game library, read our FAQ for quick answers, or log in to your account and start playing with confidence.
21+ only. Gambling involves financial risk. Please play responsibly.